LEGAL NOTICE & TERMS OF USE

Effective Date: 1/6/26

Welcome to The Hot Tub Parts Outlet (www.thehottubpartsoutlet.com, operated by Refresh Hot Tub Servicing Ltd ("we," "us," or "our"). By accessing or using our Website, you agree to comply with and be bound by the following Legal Notice and Terms of Use. If you do not agree to these terms, please do not use this Website.

1. Intellectual Property

All content, logos, graphics, text, images, product descriptions, and software on this Website are the property of Refresh Hot Tub Servicing Ltd or its content suppliers and are protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or display any content from this Website without our prior written consent.

2. Product Information and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, typographical errors, inaccuracies, or omissions may occur. We reserve the right to:

• Correct any errors, inaccuracies, or omissions at any time without prior notice.

• Change product pricing and availability without notice.

• Refuse or cancel any orders placed for products listed at an incorrect price, even if the order has been confirmed.

3. Equipment Compatibility & Professional Installation

• Compatibility: It is the customer's responsibility to ensure that any parts purchased are compatible with their specific hot tub make, model, and year.

• Safety Warning: Hot tub parts often involve high-voltage electricity and plumbing. We strongly recommend that all electrical, heating, and mechanical parts be installed by a licensed, certified technician or electrician.

• Assumption of Risk: By purchasing parts from this Website, you assume all risks associated with their installation and use. Refresh Hot Tub Servicing Ltd is not liable for any property damage, personal injury, or voided manufacturer warranties resulting from improper self-installation.

4. Limitation of Liability

To the fullest extent permitted by law, Refresh Hot Tub Servicing Ltd, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, this Website, or from the performance or use of any products purchased through this Website.

5. Third-Party Links

Our Website may contain links to third-party websites (such as manufacturer manuals or payment processors) that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

6. Governing Law

This Legal Notice and your use of this Website shall be governed by and construed in accordance with the laws of the United Kingdom without regard to its conflict of law principles.

7. Changes to This Legal Notice

We reserve the right to modify this Legal Notice at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised terms.

8. Contact Information

If you have any questions about this Legal Notice, please contact us at:

• Email: info@thehottubpartsoutlet.com